Servicing Alert System
Never lose a service renewal to a forgotten date.
What it is
If what you sell needs servicing (machinery, equipment, vehicles, appliances) the follow-up is repeat revenue that is easy to lose track of. This add-on records the service interval against the item you sold and raises the reminder when it is due.
Because the reminder is tied to the original sale, you know who bought it, when, and what was fitted, so the follow-up is specific rather than a generic nudge.
What you get
- Service intervals recorded against the item sold
- Automatic due and overdue alerts for your team
- Customer and item history on one screen
- A due-and-overdue worklist to work through
- Service jobs recorded back against the customer
- Reporting on completion rates and upcoming revenue
Questions
Can intervals differ per product?
Yes. Each product carries its own interval, and it can be overridden on an individual sale where a customer's terms differ.
How are customers notified?
Alerts are raised for your team to act on. Messaging customers directly will depend on the SMS add-on when it is available.
Does it work for warranties too?
The same mechanism tracks warranty expiry, so you can see what is still covered and what is not.
Add Servicing Alert System to your plan
Book a demo and we will confirm whether this add-on is the right fit before you pay for it.